For Victorian Councils

The Council Starter Package

A practical digital toolkit for Victorian statutory planning teams, designed to reduce repeat enquiries, improve consistency and support faster preliminary planning advice.

Built by Victorian planners

PlanSuite is designed around real statutory planning workflows, not generic software assumptions.

Planner-controlled

AI-assisted outputs support professional judgement. The planner remains responsible for verification and decisions.

Low-friction rollout

Web-based access, no installation, and no document management integration required to begin.

Why Councils Are Looking at PlanSuite

Planning teams are under pressure to respond quickly while managing increasingly complex controls, mapping layers and local circumstances.

Residents, property owners and consultants expect clear preliminary guidance before they prepare an application or contact Council.

PlanSuite helps teams provide more consistent, risk-aware preliminary information while reducing repetitive manual work.

What the Starter Package Includes

Five modules, one platform, ready on day one.

PlanSuite Maps

Victorian planning controls, overlays, parking categories, future flood mapping and supporting spatial layers in one practical planning view.

Planning Advice / Permit Check

Address-based preliminary guidance to help identify common permit triggers and support early enquiry responses.

Customer Portal

A 24/7 resident-facing portal for preliminary town planning enquiries, helping reduce basic enquiry load before customers contact Council. Branded for your council, with council-specific wording and disclaimers.

PlanGPT Planning Chat

Victorian planning Q&A support for council users, designed to assist research, drafting and interpretation while keeping planner review central.

Letter and Report Tools

Tools to help generate preliminary advice letters, enforcement correspondence and statutory planning assessment material, output as editable Word documents.

How Onboarding Works

PlanSuite can be introduced as a practical pilot, allowing Council to test value with planners, customer service teams and residents before making longer-term decisions.

1

Confirm pilot scope

Agree users, modules, Customer Portal wording and any council-specific documents or planning information to include.

2

Configure access

Set up council users, optional SSO details, NearMap API if available, and relevant local planning resources.

3

Train the team

Run a practical session using real council examples and common enquiries.

4

Measure use

Provide usage insights and feedback before renewal or expansion.

Security and Procurement Snapshot

Built to pass council review. Full detail on our Security and Essential Eight Compliance pages.

No installation required

PlanSuite is web-based and works alongside existing council systems.

No document management integration required

Generated Word documents can be saved into existing systems in the usual way.

Australian hosting

Application data is hosted in Australia, with security and privacy controls suitable for council review.

No AI training on council data

Council content is used to support the requested service, not to train public AI models.

Planner verification

Outputs are preliminary guidance and must be reviewed by a suitably qualified planner before reliance.

Recommended Pilot Structure

A low-risk way to improve planning enquiry workflows.

12-month council pilot with full access to agreed starter package modules.

Simple onboarding with no setup fee and no mandatory integration work.

Council-specific Customer Portal wording and preliminary advice disclaimers.

Usage review before renewal, including feedback on practical value and next features.

Book a 30-minute Council Demo

We'll tailor a walkthrough to your planning scheme, your workflows and your team.

Download the Council Starter Package (PDF)